IN THIS ISSUE
Managing Categorization
End of Year Sales Specials
CyBlock Appliance Available in Rack Mount
Greetings,
If you haven't been to our Web site recently, you may not know that we now have a Twitter account to keep you updated on the latest product news, tips and more. You can check out our Twitter updates at http://www.twitter.com/wavecrestnet and sign up to follow us!
We are also excited to tell you that we've decided to extend our sales specials, so be sure to check them out below.
Finally, check out the article on Managing Categorization. It offers tips on how to best use the categorization functionality in your CyBlock or Cyfin product. This includes using custom categories and editing categories to fit your Web-use policy.
Best Regards,
The Wavecrest Team
Managing Categorization
CyBlock and Cyfin offers the advanced functionality for you to manage and customize the categorization of sites. By using these categorization features, you can maximize the overall usefulness of your CyBlock or Cyfin product. Follow these 5 tips to get the most out of categorization.
1. Keep your categorization list current via daily updates.
Wavecrest site analysts work continuously to update and expand the categorization list. In fact, the Wavecrest URL list is 100% human reviewed. These updates are available for download daily. It's a simple process that can be done manually or on an automatic/scheduled basis. You can download the URL list or schedule the download to occur daily on the Administration - URL List screen.
2. Establish custom categories.
Augment Wavecrest's standard 69 categories with custom categories. By default, they are provisionally named "Custom Category 1, Custom Category 2" and so forth. You can activate and use as many or as few of these as you want, and you can easily give them specific names of your own choosing. Names are limited to 50 characters. These settings are found on the Advanced Settings — Category Setup — Name Custom screen. Once a custom category has been established, you can augment the Wavecrest URL List with URLs of your own choosing and place them in the custom category for subsequent monitoring or filtering. Custom categories also provide white list (allow-only) capability for CyBlock users.
3. Add URLs.
You can add URLs to both the Wavecrest standard and custom categories. The applicable settings are found on the Advanced Settings — Category Setup — Edit URLs screen. You can also delete URLs here.
4. Change a URL's category.
If you wish, you can change the category to which Wavecrest has assigned a particular URL. You can do this by simply adding the URL to the category of your choice. Your categorization will take permanent precedence over the Wavecrest URL list.
5. Participate in our OtherWise program.
This program was explained earlier under "Web Site Categorization." To opt in, you simply need to periodically run a Top Non-categorized Sites report and email a copy to sites@wavecrest.net. Our list technicians will research, identify and categorize the most popular unidentified sites, many of which will be of local or special interest to your organization. Then, after you download the next daily control list update, subsequent visits to those sites by your users will no longer be listed as "Other." They'll be properly identified and categorized. NOTE: We hold all customer information sent to us in strict confidence.
End of Year Sales Specials
Great News! We have decided to extend the following sales specials to the end of the year.
Purchase a one-year license and get one extra month! That's a 13-month license for the price of 12!
Interested in a multi-year license?
No problem. For purchasing a 2-year license, you'll get 2 extra months , or get 3 extra months with the purchase of a 3-year license.
New to Wavecrest?
Enjoy the following discounts when you purchase a NEW 2 or 3-year license:
- 20% off a new 2-year license
- 30% off a new 3-year license
Coming Up For Renewal?
In addition to getting the extra months, if you purchase a multi-year renewal license, you'll also get to enjoy the following discounts:
- 15% off a 2-year license
- 20% off a 3-year license
CyBlock Appliance Available in Rack Mount
We are now offering two different hardware options for the CyBlock Appliance, our Internet filtering hardware solution. It is available in both the tower and rack mount hardware. This allows you to choose the hardware that best fits your budget and space.
The Appliance can be implemented in either "bridge (transparent) mode" where it works as an "in-line" device between your internal network and the Internet, or it can be implemented in "proxy mode."
Under your control, it blocks Internet protocols such as IM, P2P, BitTorrents, Email and more by Groups and IDs. Plus, it includes all of the filtering and reporting functionality of our CyBlock Proxy product.
To learn more about the Appliance, check out our Web site and the data sheet.
Whether you are a new or current customer of Wavecrest, if you are interested in the appliance, please contact our sales team. They will be happy to answer your questions.
Sales Contact
Toll-free: 877-442-9346 (U.S. and Canada), ext. 3
Direct: 321-953-5351, ext. 3
International: 001-321-953-5351, ext. 3
Email: sales@wavecrest.net
If you are a current customer and are interested in switching to the Appliance, our sales team will be happy to help you transition from your current Wavecrest product to the Appliance.
Tech Tip: Display ID and IP in Reports
Now you can choose to display both the user ID and IP address in reports. To enable this feature, go to the Advanced Settings - Report Settings page and open the Advanced Options link. On this screen, you will see an option to "Display Login Name and IP Address." Simply click the checkbox so that it is checked and click Submit. Now you will see both login names and IP addresses when running user reports.
Online Support Forum
Connect with over 3,000 Wavecrest software users worldwide — 24 hours a day, 7 days a week — at Wavecrest's online support forum.
Wavecrest's online support forum is a searchable forum of questions and answers related to Wavecrest software. The information is contributed by Wavecrest users and moderated by Wavecrest's technical support staff.
To access the support forum, go to http://forum.wavecrest.net/.
And remember, you can still reach Wavecrest technical support via email at support@wavecrest.net or by phone Monday — Friday between 8 a.m. and 6 p.m. Eastern Time at 877-442-9346 (toll free in the US and Canada) or 001-321-953-5351(International).
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